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Top Secrets Clothing

Privacy Statement

 

THIS WEB SITE IS OWNED AND OPERATED BY TOP SECRETS CLOTHING LTD WHO ARE COMPLETELY DEDICATED TO YOUR TOTAL SATISFACTION. IF YOU HAVE ANY SUGGESTIONS OR COMMENTS OR IF YOU NEED TO CONTACT US, PLEASE EMAIL US USING THE LINK ON THE STORE PAGE OR USE THE DETAILS BELOW.

TOP SECRETS CLOTHING LTD

OUR CONTACT DETAILS:

PHONE: TEL : +44 (0)161 883 0036

OFFICE 110, GREAT NORTHERN HOUSE, 275 DEANSGATE, MANCHESTER M3 4EL UNITED KINGDOM

EMAIL: SALES@TOPSECRETSCLOTHING.COM

FAX: FAX : +44 (0)161 883 0049

PERSONAL INFORMATION

Maintaining your privacy and the security of your information are among our highest priorities.

We don’t ask you to give us any information about yourself before you reach the checkout area of our site, unless you choose to do so. You may want to sign up to receive special offers and news about new clothing styles and colours.

As with all shopping websites, when you place an order with us we will ask you to input personal information about you. We need this information to process your order and to allow us to tell you about any delays or problems. We’ll ask you if you would like to be told about special offers and updates by email – you can choose whether or not to receive these.

THE INFORMATION WE COLLECT:

Name – so we know what to call you

Email address – so we can email you order confirmations, delivery delays, offers etc

Billing address – for the purposes of validating your card (for your security and ours)

Delivery address – so we know where to deliver your products

Telephone number – so we can contact you if we have a problem with your order

Credit card details – we only ask for these when you place an order and they are processed via PayPal (The safer, faster, more secure way to pay online)

OUR LIABILITY

If We do not deliver or if the Products We deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, our only obligation will be, at our option to:

1. make good any shortage or non-delivery or incorrect delivery; or

2. replace or repair any Products that are damaged or defective; or

3. refund to you the amount paid by you for the Products in question.

4. We shall have no liability to you for any consequential, special or indirect losses including without limit loss of revenues, profits, contracts, business or anticipated savings damage to or loss of goodwill, reputation or data.

5. Without prejudice to the foregoing, our total aggregate liability to you under and/or arising in relation to this contract shall not exceed the amount paid by you for the Products.

6. Nothing in this contract shall exclude or limit our liability for death or personal injury due to our negligence or any liability which is due to our fault or any other liability which We are not permitted to exclude or limit as a matter of law.

7. Nothing in this contract shall exclude or limit your statutory rights. 

Technical changes are possible, as products are being continuously improved. All weight indications on this website are for coloured fabric and are subject to standard tolerances. The colour displayed on screen is a guide only and may not perfectly reflect the true colour of the fabric.

Privacy Policy:

TOP SECRETS CLOTHING do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

a. Take and fulfil customer orders.

b. Administer and enhance the site and service.

c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy:

We hope that you will love everything you buy from us, however if this is not the case, we promise to refund any item you are unhappy with when you return it to us in a saleable condition within 14 days of the date shown on your dispatch note. For hygiene reasons, some products are non-returnable. This is indicated in the product description.

Please ensure that lingerie and swimwear items are tried on over your own underwear. In the interest of hygiene, we may refuse returned items where we reasonably consider that this has not been done.

When returning items to us, please place your returned goods in their original packaging and do not remove any labels or tags.

Reaching Us: If you need to reach us, please email us using the link on the store page, alternatively, you can fax us on FAX : +44 (0)161 883 0049 or write to us at: Top Secrets Clothing, OFFICE 110, 275 DEANSGATE, MANCHESTER M3 4EL United Kingdom.